Change your pointer speed, adjust the scrolling size and customize your cursor. Certain options may also generate a sub-menu for further customizations. NOTE: If buttons or keys respond incorrectly in a particular program, verify if the problem is specific to the software by testing in other programs. Launch SetPoint (Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings). If a single-click always double-clicks, check the settings (Windows mouse settings and/or in Logitech SetPoint/Options/G HUB/Control Center/Gaming Software) to verify if the button is set to Single Click is Double Click.If you search by device, it will list all of the software available for that device. At least not according to how their site works. If the problem stays with the same button it is a hardware issue. JimE said: Not supported (hence why its not found). If the problem moves to the new button it is a software setting or application issue and hardware troubleshooting cannot resolve it. If you’re not sure if the problem is a hardware or software issue, try switching the buttons in the settings (left click becomes right click and right click becomes left click).Windows only - if it works on a different computer, then the issue might be related to a USB chipset driver. If it makes a difference, try updating the motherboard USB chipset driver. Windows only - try a different USB port.Unpair/repair or disconnect/reconnect hardware.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.Clean the button/key with compressed air.Button/key/control gets stuck or responds intermittently.Repeating or strange characters when typing on the keyboard.Single-click results in double-click (mice and pointers).Otherwise, repeat from step #4.Ĭlick Finish to exit the Logitech Unifying Software. If you can use the mouse, select Yes and then click Next. NOTE: The M185 mouse is included in the Wireless Combo MK270. When your mouse is detected, you'll see this window: Windows: Start > Programs > Logitech > Unifying > Logitech Unifying SoftwareĬlick Next at the bottom of the Welcome screen.įollow the on-screen instructions to turn your mouse off and then back on. Make sure the receiver is securely plugged directly into a working USB port on your computer.ĭownload the correct version of Logitech SetPoint Mouse and Keyboard Software from the MK270 Downloads Page. The power indicator should now turn green. If the power indicator is not illuminated, move the power switch on the bottom of the mouse to the "ON" position. The power indicator on top should be green. For instructions on changing your mouse battery, see answer 1500002195561. NOTE: If you do not have SetPoint installed, you can download it from the MK710 Downloads Page. Radio frequency (RF) interference from other sources, such as:įix or rule out the potential problems listed above. Launch SetPoint (Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings).Once SetPoint opens, click the My Mouse tab on the top of the screen. If you do not have SetPoint installed you can download it on our MX Revolution Downloads Page. Using your wireless mouse on metal surfaces Open SetPoint (Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings).Plugging the USB receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your USB receiver must be plugged directly into your computer).Moving the USB receiver to another computer.Moving the USB receiver from one port to another.The connection between the mouse and the Unifying receiver can be lost for several reasons, such as: Type C:Program FilesLogitechSetPointPConnectUtility.exe and press Enter. ![]() Press the Windows key with the up arrow to Run. When your mouse isn't working, the problem is likely a lost connection. Download the correct version of the Logitech SetPoint mouse and keyboard software from the M315/M235 Downloads page.
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